Frequently Asked Questions

“Intelligent Clinical Ops™” is an entirely new approach to Electronic Health Records and clinical operations management. With a simpler, faster and more powerful approach, the system provides the analytics and therapist experience that helps optimize both clinical practice performance and patient outcomes.
Current systems are based on aging technology that no longer addresses the needs of today’s rehabilitation providers and a more complex therapy environment. Innova’s Intelligent Clinical Ops™ has been developed from the ground-up with the input and direction of therapists, operations specialists, and management. The result is a simpler, faster and more powerful way to optimize both clinical operations and patient outcomes.
Innova’s Intelligent Clinical Ops™ will be officially released initially in the fourth quarter of 2024, although the system has been operating in numerous SNF facilities since the beginning of the year. Initially the system will be configured for SNF therapy providers, with eventual plans for a fully integrated system offering seamless operation in Assisted Living, Independent Living, Home Health and Virtual Therapy environments, using a single patient record. The system currently accommodates ALF therapy needs when billing can be administered separately.
Innova’s Intelligent Clinical Ops™ provides all necessary functions for Contract Rehab Providers including a single, fully automated billing module that reduces errors and saves significant time with features such as “One-click” invoicing.
Initially, Innova’s Intelligent Clinical Ops™ system will be configured for use in Skilled Nursing Therapy. However, the platform will soon provide operation in multiple therapy settings including the Home Health, Assisted Living, Independent Living rehabilitation settings, as well as Virtual Therapy. The system currently accommodates ALF therapy needs when billing can be administered separately. This unified platform approach will enable therapy providers to eliminate the time, cost, training and operational demands associated with complex workarounds and/or managing multiple EHR multiple systems.
Yes, Intelligent Clinical Ops™ will offer full integration with MatrixCare at launch, with PointClickCare available soon. With these EHR integrations, Innova’s API-based Interoperability will provide superior system communication capabilities over the legacy EHR platform currently in use with most therapy providers.
The system does not work in an “offline” mode at this time. However, it does automatically “autosave” therapist notes and other data should the system’s connection be lost. This allows users to save significant time by essentially “starting where they left off” once the connection is regained.
Yes, Intelligent Clinical Ops™ is a fully cloud-based application built on the reliable and secure AWS network – a fully HIPPA compliant and secure cloud-based system by Amazon Web Services. These technological advancements translate to less system downtime, more frequent innovation updates and the ability for larger enterprise customers to scale quickly and easily.